Tuesday, 13 January 2009

Asking Dave Taylor about AdSense

AskDaveTaylor.com offers tech support Q&A on subjects ranging from mp3 players to Linux to AdSense. We recently chatted with founder Dave Taylor about his site and his AdSense experience.

Inside AdSense: Where did the idea for your 'Ask Dave Taylor' site come from?

Dave Taylor: There's a great backstory, actually. I've written twenty different books on various business and technical topics, including Teach Yourself Unix in 24 Hours and Creating Cool Web Sites. Each time I'd publish, I would be sure to include my email address and other contact information. Problem was, people would send me email with questions. Lots of email with questions.

Over time I found myself answering the same questions again and again and realized that there had to be a better way for readers to search through an archive of already answered questions. I tried an online discussion forum, but it didn't really work very well (though it did give me an excuse to write my own bbs system from scratch, but that's another story!).

Then early in 2003 this "weblog" thing started to gain a bit of traction. When I first saw how it was built upon the concept of an author writing entries and others being able to add their comments, I realized that it could be ideal for my needs.

IA: Why did you join the AdSense program?

DT: As a businessperson, I had always viewed my website as a cost center. I mean, you had to pay for hosting, you had to pay for graphic design, you had to pay for Internet connectivity, etc. That was just my mindset. It was a marketing expense and its purpose was lead generation for my consulting and book sales.

In mid-2003 my friend told me about this "AdSense thing" and said that he'd been experimenting with it and making some money. So I finally decided that I'd try putting some adverts on my site (I'd been on the Web since 1996 but never had any adverts on my sites until that point). That first month I made more than I expected by simply adding the AdSense adverts to my pages and was surprised as heck. Then it started to grow...

That's when it hit me, that my website was becoming a profit center for my business, not a cost center. I began to pay more attention to the site and published new content on a more regular basis. Within a few months I was earning enough to pay my mortgage, and today my website, and specifically Google AdSense, is a primary revenue stream for my entire company.

IA: Can you talk a little about your experience with optimizing your ads?

Once I began working with AdSense in earnest, I began to wonder how ad placement, size, color, and design would affect earnings, and how to balance my desire to offer a splendid user experience with the need to simultaneously maximize revenue.

Enter A/B testing. I read and talked with many AdSense publishers, tried what they suggested and what had worked for them, fiddled with my own ideas, and generally tried every variation I could imagine to see if I could improve the click-through-rate of my ad blocks. The greatest boosts I saw in clickthrough rate were when I moved the advert into the middle of my articles, when I made sure it had the same color background as the material around it, and when there wasn't a solid border or other visual element to make the ad stand out from the surrounding content.


Truth be told, I've also paid close attention to the sites profiled on the AdSense blog, looking at how they integrated ads into their own design and trying to emulate their successful techniques on my own site.

IA: Glad to hear you used the blog! Any other optimization tips for our readers?
  1. Focus on generating really good content that meets real user needs.
  2. Design your blog so that there are minimal distractions for the user.
  3. Wrap your blog entry around the Google ad unit and put the ads where users will see them, though make sure you have them visually distinct from your content: trying to trick readers into clicking on ads is a definite no-no and anti-reader too.
IA: Thanks for the interview, Dave, and good luck with your site!

Do you also have an AdSense success story to share? Let us know.

Friday, 9 January 2009

Behind the scenes of scheduled maintenance

We know many of you have questions about what we work on during our monthly scheduled maintenance and how this work affects you. As one of the engineers who's involved with this AdSense maintenance, I'd like to provide some insight into what goes on during these periods.

First, you're probably used to hearing us say that maintenance won't affect your ad serving, and that your earnings will still be tracked as normal. Here's why: when someone visits your site, one of our many ad servers decides which ads we'll show on your pages, and we log the fact that we delivered those ads to your site. We use this information to calculate the number of ad impressions your site visitors generated. Likewise, any clicks on those ads get logged by another of our ad servers. These servers operate independently, so as we roll out upgrades, we can update groups of ad servers without impacting overall ad serving or our internal logs.

Reporting, on the other hand, is quite a different issue, and this is why you aren't able to access your account during maintenance periods. The stats logged by our ad servers aren't immediately reflected in your reports, as they need to be collected and tallied in one place before we can give you a single summary of your ad impressions, clicks, and earnings. Our systems diligently work around-the-clock to collect this data from our many ad servers and tally it all up for each publisher, generally updating the reports with recent stats every 15 to 30 minutes.

Although many of our software upgrades occur throughout the month without any noticeable impact to you, certain types of reporting upgrades just aren't practical to perform on-the-fly. When we perform our monthly maintenance, we have a chance to put this reporting collection on hold for these big upgrades. This lets us upgrade our databases, prepare our systems for new features, and perform the necessary tasks needed to keep a complex system like this one running smoothly.

Some of you have noticed that impression and click stats appear a bit low after we bring the AdSense site back online, wondering if maybe AdSense maintenance is used to change data to affect your earnings. That's a theory I'm happy to debunk: this discrepancy is actually a reporting artifact, occurring because we pause stats tallying during our maintenance period. After resuming, our reporting systems have to digest all of the accumulated impression and click logs, and there's a lot of data! It takes the reporting systems a little while to process the logs, but rest assured that once we get the chance to catch up, the reports will reflect all of the impressions, clicks, and earnings that occurred during the maintenance period. If you're concerned about the stats you're seeing, we recommend checking back throughout the day as your reports are updated.

I hope this explanation provides a better picture of what we're doing during these maintenance periods. Though I do have to work the occasional Saturday, it's worth it to make sure your stats are accurate and everything's working smoothly. (Hey, at least it gives me the chance to sing cheesy 80's pop music in the office to my heart's content without disturbing too many other engineers!)

Thursday, 8 January 2009

Site maintenance on Saturday, January 10

Our engineers will be performing routine site maintenance this coming Saturday, January 10th. You won't be able to log in to your AdSense or Google Ad Manager accounts between 10am and 2pm PST, but we'll continue recording your impressions, clicks, and earnings. In addition, your ad serving won't be affected by this maintenance period.

For our international readers, here's the maintenance start time converted for a few cities:

London - 6pm Saturday
Algiers - 7pm Saturday
Kolkata - 11:30pm Saturday
Jakarta - 1am Sunday
Auckland - 7am Sunday

Wondering what these monthly maintenance periods are for? Stay tuned to our blog -- tomorrow a member of our Engineering team will be stopping by to shed some light on this topic.

Wednesday, 7 January 2009

Our Inside AdSense resolution

Here on the AdSense blog, we usually kick off each new year with a list of suggested AdSense resolutions for publishers. Although we still think using more 300x250 medium rectangles and setting up ad placements make great goals for the year, we'd like to change things up this time and share our resolutions with you.

In 2009, we resolve to continue improving the blog based on your needs and suggestions. We heard positive feedback and saw increases in readership last year in response to our themed campaigns, videos, and easier navigation to important posts. Beyond that, we want to continue looking for ways to ensure that this blog is a useful resource for you, whether you're looking for new feature releases or oldie-but-goodie optimization tips.

We also resolve to bring you more information from our team in new ways. In the new year, you'll hear more from the Product Managers who develop the AdSense features you use, and specialists on the AdSense team who will share their expertise with you. We've heard from many publishers that they want clearer, more transparent communication from our team, and we resolve to provide as much information as we can to address your questions and concerns.

Do you have suggestions for improving the blog, or types of content you'd like to see more of? We're all ears, so please feel free to leave us a comment below. It's a brand new year, and we're ready to get started!